August 2020

30 Years Post-ADA, People Who Use Wheelchairs Still Excluded

The Americans with Disabilities Act (ADA) was signed into law 30 years ago, but the needs of people with mobility disabilities continue to be overlooked and unheard, according to the 2020 Drive for Inclusion Report Card published by BraunAbility, a manufacturer of wheelchair-accessible vehicles and lifts. In their recent survey, only 15% of this population is satisfied with the current effectiveness of ADA laws, and nearly half feel excluded from full societal participation most of the time because of their mobility impairment.

The aim of the survey was to shed light on the state of inclusion for the mobility disability community with the intent of furthering diversity and inclusion. BraunAbility surveyed both the general population and The Driving Force, the company’s online community of people with mobility impairments and their caregivers.

The 2020 Drive for Inclusion Report Card revealed:

68% of the general public believe people with mobility challenges are fairly accommodated and included in most aspects of society, but only 23% of The Driving Force agree.

According to The Driving Force, the No. 1 barrier to achieving inclusion is the lack of involvement of people with mobility issues while mobility accommodations are designed and developed. Conversely, The Driving Force said the best opportunity to solve this issue is to include people with disabilities in the design and development of products or places.

40% of The Driving Force believe mobility challenges are rarely considered when organizations and governments develop programs or accessibility accommodations under the category of diversity and inclusion.

The general public cited people who use wheelchairs as second only to immigrant populations in terms of marginalized groups that have the least input on decisions that impact them.

After having experienced restricted mobility and isolation under shelter-in-place orders, nearly 70% of the general population expressed having a greater willingness to understand and accommodate others who experience isolation or challenges because of a mobility impairment.

To join The Driving Force online survey community, visit To review the 2020 Drive for Inclusion Report Card and to learn more about Drive for Inclusion, visit

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